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How gg108 Handles Your Personal Data

Your personal data belongs to you — this page explains exactly what gg108 collects, why we collect it, and how we keep it secure for every account registered…

Clear data collection scopeMalaysian regulatory contextYour right to access & correctSecure account storageTransparent cookie use

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What Data We Collect and Why

gg108 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with gg108, we collect the details you provide during registration — name, email address, date of birth and contact number — plus transactional records tied to payment methods you choose, such as Touch 'n Go, GrabPay, Boost dan FPX. Device identifiers,

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IP addresses and session logs are also recorded automatically to protect account integrity and detect unauthorised access. We do not sell your data to third parties for marketing purposes. Retention periods vary by data category: account credentials are held for the life of your account plus
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any period required by applicable Malaysian law, while session logs are purged on a rolling 90-day cycle. Access to your data is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

Reach Our Data Protection Team

If you want to access, correct or delete the personal data we hold on your account, our dedicated data protection contacts are available seven days a…

HOW WE PROTECT YOU

Six Ways We Safeguard Account Data

Our approach to data security goes beyond a single layer of protection. From encrypted storage through to strict access controls on our internal systems, each measure below is applied consistently across every…

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. This applies to login sessions, deposit flows and any personal data you submit through your account settings page.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and withdraw cookie consent at any time through the cookie preference panel in your account dashboard.

Minimal Data Collection

We collect only what is needed to operate your account and process payments. We do not request documents beyond what identity verification requires, and we purge verification files once the check is complete.

Retention Schedule

Account records are kept for the duration of your active account plus the period mandated by applicable Malaysian law. Inactive session logs are deleted on a rolling 90-day cycle to reduce our data footprint.

Third-Party Processors

Payment processors such as Touch 'n Go, GrabPay, Boost dan FPX handle transaction data under their own privacy frameworks. We share only the minimum necessary fields and require each processor to comply with equivalent security standards.

Your Right to Correct

You may request a correction to any inaccurate personal data we hold. Submit a request via live chat or email and we will verify, update and confirm the change within fourteen calendar days of receiving your request.

Privacy Policy Questions From Our Accounts

Below are the questions we receive most often about how gg108 collects, stores and manages personal data. If your question is not answered here, raise a ticket through the Help Centre and our compliance team will respond within one business day.

We collect your name, email address, date of birth and contact number at registration. Once you make a deposit, transactional references tied to your chosen payment method — Touch 'n Go, GrabPay, Boost dan FPX or FPX — are also recorded against your account.

We share data only with payment processors needed to clear your transactions, and with compliance authorities where Malaysian law requires it. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

Account credentials and transaction records are retained for the period required by applicable Malaysian law after closure. Session logs and non-essential analytics data are deleted on a rolling 90-day schedule regardless of account status.

Yes. Submit a written request through live chat, email or the Help Centre ticket system. Include your registered email address so we can verify your identity, and we will deliver a data summary within fourteen calendar days.

Contact us via the privacy channels on the support page. State clearly what you want corrected or removed. We will verify your identity, carry out the change and send a written confirmation within fourteen calendar days of the verified request.

We store only the transactional reference needed for reconciliation — not full card numbers or wallet credentials. Touch 'n Go, GrabPay, Boost dan FPX each process sensitive payment fields within their own PCI-compliant environments, not on our servers.

Open the cookie preference panel inside your account dashboard to review which categories are active and to withdraw consent for non-essential cookies. You can also clear cookies at browser level at any time without affecting your account login credentials.

How gg108 Handles Your Personal Data

Reach Our Data Protection Team

Six Ways We Safeguard Account Data

End-to-End Encryption

Cookie Transparency

Minimal Data Collection

Retention Schedule

Third-Party Processors

Your Right to Correct

Privacy Policy Questions From Our Accounts

01 What personal data does gg108 collect when I open an account?

02 Does gg108 share my data with third parties?

03 How long does gg108 keep my personal data after I close my account?

04 Can I request a copy of the data gg108 holds about me?

05 How do I ask gg108 to correct or delete my personal data?

06 Are my payment details stored by gg108 after a deposit?

07 How can I manage the cookies gg108 uses on my device?

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